# SoloCare Privacy Policy Last Updated: 2026/01/31 Effective Date: 2026/01/31 --- ## I. Introduction 1. This privacy policy aims to clearly explain how we collect, use, store, protect, and dispose of your personal information, as well as your related rights. 2. Before using any services provided by SoloCare (hereinafter referred to as "this App"), please carefully read and understand the entire content of this privacy policy, especially the key terms marked in bold or underlined. 3. By clicking "Agree" or starting to use this App's services, you indicate that you fully understand and agree to all contents of this privacy policy, and we will collect, use, store, and protect your personal information in accordance with this policy. If you do not agree to this policy, please do not use any services of this App. ## II. Collection and Use of Personal Information ### (I) Account Login Information This App only supports Apple ID authorization login. During the login process, we do not actively collect your Apple ID account, password, or other core information. According to Apple's official authorization mechanism, we may obtain non-sensitive personal information authorized by you (including only user nickname and user avatar), which is only used for: 1. Completing account registration and login verification for this App; 2. Displaying your personal account information to help you identify your login status. ### (II) Device and Usage Information To ensure the normal operation of this App, optimize service experience, and troubleshoot issues, we will automatically collect the following necessary device and usage information during your use of this App: 1. Basic device information: device model, operating system version, device unique identifier (only for device identification, not associated with personal identity information); 2. Service usage information: App function click records, service operation logs (only for troubleshooting technical issues such as App crashes and freezes, not involving personal privacy content). ### (III) Information We Do Not Collect Except for the information explicitly listed above, we do not collect any other personal information from you, including but not limited to: contacts, location, call records, SMS content, photo albums, bank account information, etc. ## III. Storage and Protection of Personal Information 1. **Storage Period:** We only store your personal information for the shortest necessary period to achieve the service purposes described in this policy. After you cancel your account or stop using this App's services, we will delete your relevant personal information within a reasonable period, except as otherwise required by laws and regulations. 2. **Storage Location:** Your personal information is stored only on secure servers, with support for data synchronization through iCloud (requires your active enablement). iCloud data is stored in your personal iCloud account, which we cannot access. 3. **Security Protection:** We adopt security protection measures that meet industry standards (including data encryption, access control, firewalls, etc.) to prevent unauthorized access, disclosure, modification, damage, or loss of your personal information. However, please note that no network transmission method or storage technology can guarantee 100% security, and we will make every effort to protect your personal information security. ## IV. Sharing and Disclosure of Personal Information We will not sell, rent, or transfer any of your personal information to any third party, and may only share or disclose your personal information in the following limited circumstances: 1. With your explicit written authorization or consent; 2. To comply with mandatory requirements of laws, regulations, administrative rules, judicial judgments, or rulings; 3. To maintain public interest and protect the legitimate rights and interests of us or other users (such as preventing fraud, handling security incidents, etc.), within a reasonable and necessary scope of disclosure. ## V. Your Rights During your use of this App's services, you have the following rights regarding personal information in accordance with the law: 1. **Right to Query and Correct:** You can query and correct your personal nickname, avatar, and other information in the "Personal Center" of this App. 2. **Right to Cancel Account:** You can apply to cancel your App account through the "Account Settings - Cancel Account" function in this App. After account cancellation, we will delete your relevant personal information in accordance with this policy. 3. **Right to Consult and Complain:** If you have any questions, opinions, or complaints about this privacy policy or personal information processing, you can contact us through the contact methods in Article VIII of this policy. ## VI. Minor Protection 1. We attach great importance to the protection of minors' personal information. This App is not intended for minors under the age of 18 (if minors have a need to use it, they must be accompanied and agreed by their legal guardians). 2. If a legal guardian discovers that a minor has used this App without authorization and submitted personal information, they can contact us through the contact methods in Article VIII of this policy, and we will delete the relevant information promptly after verification. ## VII. Revision of Privacy Policy 1. We may revise the content of this privacy policy from time to time based on updates to laws and regulations and changes to this App's service functions. 2. After the privacy policy is revised, we will notify you through in-App pop-up prompts, announcements, and other appropriate methods, and the revised policy will take effect from the effective date stated in the notification. 3. If you continue to use this App's services, it means you accept the revised privacy policy; if you do not agree, you should stop using this App's services and cancel your account. ## VIII. Contact Information If you have any questions, opinions, or suggestions about this privacy policy, you can contact us through the following methods: - **Contact Email:** ziaynchen189@gmail.com - **Contact Note:** Please indicate "Privacy Policy Consultation + Your Problem Description" in the email, and we will reply within 15 working days.